SHIPPING AND CANCELLATION POLICY
All standard orders will be dispatched within 2-3 working days. The standard delivery timeline will be 3 to 6 working days after dispatch. The tracking Id will be sent via mail after dispatch. Containment Zones may experience some delays. For the pre-order items, the delivery timeline will be 3 to 4 weeks after the order is placed.
Order processing starts from the day of payment receipt against the order placed. For orders placed at 18:00 hours, it begins the next day. The shipment /delivery time is an approximate time mentioned by the vendor for each product. Finestar Retail shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God, or any cause that is beyond the control of Finestar Retail.
Non – Delivery
In the event that a non-delivery occurs on account of a mistake by you (i.e., address or contact number) any extra cost towards re-delivery shall be claimed by the user placing the order.
Authentic Information
The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Finestar Retail reserves the right to confirm and validate the information and other details provided by the user at any point in time. If upon confirmation, such user details are found not true (wholly or partly), Finestar Retail has its sole reject the registration and debar the user from using the services available at this website, and/or other affiliated websites without prior intimation whatsoever.
CANCELLATION POLICY:
After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation orders after the product has been dispatched from our warehouse.